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| Where is the Animal Care Clinic in Metairie, and what are the hours? How do you see patients? What should I bring to the appointment? Do you offer boarding? Why should I spay/neuter my pet? What plants are dangerous to my pet? What are some important health issues for my cat? What are some important health issues for my dog? What about dental care for my pet? What specials do you have? What is Gold Star Boarding? What about boarding senior dogs? What if my pet needs medication? What if my pet is on a special diet? Can I bring toys or treats for my pet? What if I work during the day and can’t get an appointment? What if my pet has an appointment for surgery or a dental? What about doggie daycare? What if I have to board my pet for an extended time? Do I have to worry about my pet “catching” something from the other animals? Can you perform services for my pet while he/she boards? Can I tour your facility? | ||
| Where is the Animal Care Clinic in Metairie, and what are the hours? The clinic/kennel is at 313 David Drive (Metairie) From Downtown (East): Take I-10 west, exit Power Blvd. Turn left onto Power Blvd.; go past the light (crossing Veterans Hwy.) Power Blvd. now becomes David Drive. Keep going straight, you will cross over West Napoleon, and then West Metairie. Keep going straight, we will be about one block before Airline Highway on the left hand side. (Across from the bus barn) From LaPlace (West): Take I-10 east, exit Williams Blvd. Turn right on Williams and take an almost immediate left onto Veterans Hwy. You will cross over Roosevelt Blvd. Turn right on David Drive (Jiffy Lube is on the corner.) Keep going straight, you will cross over West Napoleon, and then West Metairie. Keep going straight, we will be about one block before Airline Highway on the left hand side. (Across from the bus barn) What are our hours? M - F: 8:00am - 5pm Sat: 8:00am - 12 noon Sunday: Boarding Pickup Only from 5PM - 5:30PM. (Back To Top) | ||
| How do you see patients? To make the most of our time with you and your pet, we see patients by appointment. If you do not have an appointment, we may be able to work you into the schedule. Pets may be dropped off at either clinic as early as 8 AM.We enforce a 24-hour cancellation policy. (Back To Top) | ||
| What should I bring to the appointment? If your pet is coming in for an annual exam and vaccinations, we recommend that you bring your vaccine records (if they were received at another clinic) and a small, fresh stool sample for us to test for intestinal parasites. (Back To Top) | ||
| Do you offer boarding? Boarding facilities are available in a climate-controlled environment for the comfort of your pet. Dogs are exercised two times daily in our fenced-in outdoor play yard and receive a blanket or towel for their comfort. (Back To Top) | ||
| Why should I spay/neuter my pet? Neutering your pet is one of the best things you can do for him/her. Intact female dogs and cats can suffer from infections of the reproductive system as they get older, while male dogs and cats can suffer from prostate problems. Cancers of the reproductive system are difficult to detect and spread quickly, and the risk to the intact dog or cat of developing such cancers increases with age. (Back To Top) | ||
| What plants are dangerous to my pet? Protect your pet from the dangers of holiday plants, which can be poisonous to both pets and humans: Easter lilies, holly, mistletoe, and poinsettias. Other common houseplants that can hurt your pet include philodendron, dieffenbachia, Jerusalem cherry, yew, caladium, spider plant, airplane plant, cyclamen, foxglove, dragon tree, azalea, rhododendron, mother-in-law’s tongue, and ivies. To find out more about plants and your pet, visit Plants and your Cat.com. (Back To Top) | ||
| What is Gold Star Boarding? Gold Star Boarding allows the owner to choose extra items that they would like their pet(s) to receive at a nominal fee. This service includes many amenities, please ask a staff member. (Back To Top) | ||
| What about boarding senior dogs? Senior dogs are generally given extra bedding to help make them more comfortable. If you prefer you can have your pet monitored in our medical ward during their stay for an additional fee. (Back To Top) | ||
| What if my pet needs medication? We are more than happy to medicate your pet while they stay with us. Your pet's chart will be flagged in a separate area to ensure proper attention is given to your pet. There is a nominal fee for this added service. (Back To Top) | ||
| What if my pet is on a special diet? We generally feed the animals twice daily. We feed all of our boarding animals Science Diet adult maintenance formula. Should your pet require different feeding times, or a special diet, please feel free to bring food for your pet and let the receptionist know their feeding regime. (Back To Top) | ||
| Can I bring toys or treats for my pet? You are more than welcome to bring items in for your pet but you must understand that the items may become damaged or soiled. Remember that we have blankets, towels, and comforters for your pet,s comfort. (Back To Top) | ||
| What if I work during the day and can’t get an appointment? You are welcome to make an appointment to drop off your pet at the clinic for treatment and pick him up at a later time, at no additional fee. (Back To Top) | ||
| What if my pet has an appointment for surgery or a dental? Most pets going under anesthesia for any reason should not be fed after midnight the prior evening. You are welcome to give them water. (Back To Top) | ||
| What about doggie daycare? For clients who work during the day and want their pet to have some human interaction, we offer “doggie daycare” at our normal boarding price. Your dog will be walked twice daily in our fenced-in outdoor play yard, given a blanket or towel for their comfort and relax in our air-conditioned facility. (Back To Top) | ||
| What if I have to board my pet for an extended time? For health reasons, we require that all animals staying in our kennels for an extended period of time receive a bath every ten (10) days at the owner’s expense. We also recommend that you consider our Gold Star Boarding package. We require a credit card confirmation or pre-payment for animals boarding 14 or more days. (Back To Top) | ||
| Do I have to worry about my pet “catching” something from the other animals? We require that all animals boarding in our clinic be current on all vaccinations, including Bordetella, which decreases the severity of kennel cough infection. We also require that they be on flea medication. If an animal has fleas, they will be treated by our clinic with Frontline Plus, at the owner’s expense. Additionally, any animals suffering from contagious diseases will be quarantined from the other animals. (Back To Top) | ||
| Can you perform services for my pet while he/she boards? Please inform the receptionist of any additional services you may require during your pet's stay. (Back To Top) | ||
| Can I tour your facility? We welcome visitors to our clinic, but ask that you respect clients that have scheduled appointments by calling ahead to schedule a viewing time. This will allow us to schedule adequate staff to give you a comprehensive tour. (Back To Top) | ||
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